Description
This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved.
Through 3 courses, develop your skills to analyze the “social” perspective of a negotiation and its impact on successful agreements, identify and develop the most important communication skills: assertiveness and empathy, and learn the different styles and strategies of negotiation based on the expected results and their impact on the relationship between the parties involved.
Students
will develop a negotiation skills training program for executives, will
identify the importance of the implementation phase of an agreement for a
negotiation to be effective and will be able to carry out a self-diagnosis,
with the aim of designing an action plan to improve some of the detected areas
of opportunity.
